We are building a Microsoft Dynamics 365 Business Central implementation partner with a sales function that runs cleanly from day one. CRM accuracy, proposal production, contract tracking, event logistics, pipeline reporting, Microsoft funding, someone needs to own the operational backbone so the sales team can sell.
If you are highly organised, comfortable working across a sales team, and want to make a growing partner's sales function work, not just process paperwork, but own the function, this is the role.
The Role
Title: Sales Support
Type: Permanent employee
Location: UK-based
Start: Early Q3 2026
Growth path: Sales Operations Manager as the function scales
What You'll Do
You keep the sales function running cleanly. In practice that means:
- Owning CRM hygiene: ensuring pipeline data is accurate, stages are current, and reporting reflects reality, not what someone meant to update last week.
- Coordinating proposal production: assembling inputs from Sales, Pre-Sales, and the Architect into polished, on-brand proposals that go out on time.
- Managing the sales collateral library: case studies, capability decks, one-pagers, and reference material. Current, branded, and findable.
- Tracking contracts and agreements through signature: managing document flow, chasing approvals, and ensuring nothing stalls in legal.
- Organising logistics for client meetings, Microsoft events, and partner activities: travel, venues, materials, follow-ups.
- Producing pipeline and sales performance reports for the Sales Manager and board: weekly pipeline snapshots, monthly performance packs, and ad hoc analysis.
- Supporting onboarding of new sales team members: access, tooling, process documentation, and induction materials.
- Using AI tools to accelerate document production, data cleansing, and reporting as standard practice.
What We Need
- 2+ years in a sales support, sales operations, or commercial coordination role, ideally in a technology, consulting, or professional services environment.
- Strong CRM skills: experience maintaining and reporting from Dynamics 365, Salesforce, HubSpot, or similar.
- Excellent document production skills: you can take rough inputs and produce polished, professional proposals and presentations.
- Highly organised and process-driven: you track what needs to happen, when, and follow through without being chased.
- Comfortable with numbers: pipeline reporting, conversion analysis, and basic financial summaries come naturally.
- Clear, professional written communication, proposals, emails, and internal documentation that reflect well on the company.
- Willing to learn and use AI productivity tools for document generation, data management, and reporting.
Why This Is Different
- You are not an admin bolted onto a sales team. This is a defined sales operations role with ownership of processes and outputs.
- The team is small and growing. Your impact is visible and immediate, not lost in a large organisation.
- AI tooling is standard here. You will work with modern tools from day one, not fight for permission to use them.
- Growth path is real. As the partner scales, this role becomes Sales Operations Manager with broader scope across EMEA.
- Early-stage influence. You will help design the sales processes and systems, not just operate ones someone else built.
Also Valued
- Familiarity with the Microsoft Dynamics or ERP partner ecosystem.
- Experience with proposal management tools or document automation platforms.
- Marketing coordination experience: event support, content scheduling, or campaign logistics.
- Basic understanding of Microsoft licensing or partner programme structures.
Interested?
Send a brief note and your CV to careers@hybridsolutions.ai. No covering letter required.
